Up to 36 months warranty

All of the Papablic products purchased in our official sales channel (Website, Amazon, Walmart) comes with a standard 12 months warranty and lifetime service against defects in materials, construction and workmanship for the lifetime of the products, which is applicable to all customers.

If you register as a member with us, we will extend the warranty by an additional 12 months. This is our way of showing appreciation for our loyal customers.

As a gesture of support for growing families, we will extend the warranty by an additional 12 months for multiple kids.

Within the warranty period, if your product fails due to the above defect, we will repair or replace for free of charge at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.

Warranty is only effective for normal depletion and following care instructions are covered. This warranty does not cover damage caused by accident, improper usage or care, unauthorized modifications or alternations.

Warranty requests must be made by the original purchaser and accompanied by proof of purchase, any purchase through unauthorized resellers or usage outside of United States or Canada will not be warranted by Papablic.

For any further inquiries or assistance regarding our warranty policy, please contact our customer support team at service@papablic.com