Assemble Steps

All of the Papablic products purchased in the US are fully warranted to our membership against defects in materials, construction and workmanship for the lifetime of the product.

If your product fails due to the above defect, we will repair it free of charge, or replace it, at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided.

Only items under normal use and following care instructions are covered. This warranty does not cover damage caused by accident, improper use, improper care, negligence, normal wear and tear, or unauthorized modifications or alterations.

Warranty requests must be made by the original purchaser and accompanied by proof of purchase.

If you would like to process a warranty or repair request, please contact our customer service viainfo@papablic.com.

Shipping within the Contiguous U.S.A:

Enjoy the convenience of free standard shipping on all orders within the contiguous United States excluding Alaska and Hawaii. No matter where you're located, we've got you covered with hassle-free delivery at no additional cost. If your order includes multiple items, they may arrive in separate packages and at different times.

Order over $25