Recall Information

Swing Recall FAQs

WHY IS THIS RECALL HAPPENING?

In accordance with CPSC’s new Safe Sleep for Babies Act, which can apply to a broad range of baby products, including baby swings, Papablic is updating our Archie Baby Swing to better communicate that the product is not intended for sleep. 

We want to emphasize that the Archie Baby Swing should not be used for sleeping purposes under all circumstances. However, if your baby falls asleep while in the swing, remove the baby and place it on a firm, flat surface such as a crib or bassinet. Using the Papablic Archie Baby Swing or any product with an angle above 10 degrees is not safe for sleep.

Please note that there have been no reported incidents with the Papablic Archie Baby Swing.

New government regulations require that we update warning labels and instructions on the product, packaging, and marketing of the Papablic Archie Baby Swing to make it clear to consumers that infant swings are not safe for babies to sleep in.

HOW DO I KNOW IF MY PAPABLIC ARCHIE BABY SWING IS AFFECTED BY THE RECALL?

Recalled swings are those with a selling date from July 2023 through April 2024.

IF MY PAPABLIC ARCHIE BABY SWING WAS AFFECTED BY THIS RECALL, WHAT EXACTLY WILL I RECEIVE?
For full refund：Click here

Please read the instructions carefully before filling out the form. If you have more than one product to be recalled, we suggest you fill in all the product information on one form to simplify and speed up the process.

STEP 1: Fill out and submit the recall form in the required information.

  • Email address
  • First and last name
  • Mobile phone number
  • Order number
  • Invoice picture
  • Image proof of the swing set's destruction

STEP 2: Please kindly wait and check your email for the results of your request. Please note that the result will be sent to you from Customer Service Email and within approximately 7 working days from the date you submitted the form. We will carefully handle the outcome of the request and review the situation of self-destruction of products.
STEP 3:If your application is approved, we will process the next step of a store refund. The refund amount will be returned via the original payment method within 3-10 business days.


HAVE THERE BEEN ANY REPORTS OF INJURIES USING THE PAPABLIC ARCHIE BABY SWING?

No. Although all purchasers are satisfied with the product, we are recalling all products out of an abundance of caution. All products are rigorously and routinely tested for consumer safety and comply with consumer product safety standards and requirements.


CAN I USE THE PAPABLIC ARCHIE BABY SWING FOR INFANT SLEEP?

No. The swings pose a suffocation risk if used for infant sleep because they have an incline angle greater than 10 degrees, which is not permitted under CPSC's Infant Sleep Products Regulation and the Safe Sleep for Babies Act. Consumers should never use the recalled swings for sleep.

If the product(s) was/were purchased from Amazon/Walmart/other online stores or gifted by friends. Can I participate in the recall?

Products purchased through the Website/Amazon/Walmart or other online stores are eligible for recalls. 

You can contact us via the following methods: